Công trình của luận án được xây dựng trên những tính chất cấp thiết từ thực
tế như là tác động của CNTT trong thời đại công nghệ 4.0 cùng với nhu cầu cần
thiết để hiểu biết giá trị đóng góp của HTTT đối với doanh nghiệp từ phía các nhà
quản lý. Đánh giá HTTKT tích hợp trong môi trường công nghệ thông tin toàn diện
ERP là một hoạt động cụ thể đáp ứng tính cấp thiết nêu trên đối với các nhà quản lý
doanh nghiệp. Tác giả nghiên cứu phác thảo các mục tiêu nghiên cứu tổng quát là
(1) nhận dạng các nhân tố xác định sự hữu hiệu của HTTTKT tích hợp trong môi
trường ERP và (2) dựa trên khung lý thuyết BSC để xây dựng và kiểm định mô
hình các nhân tố xác định sự hữu hiệu của HTTTKT tích hợp trong môi trường ERP
tại các doanh nghiệp Việt Nam
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