Luận án Ảnh hưởng của trách nhiệm xã hội doanh nghiệp tới lòng trung thành của khách hàng: Nghiên cứu trong ngành thức ăn chăn nuôi tại miền Bắc Việt Nam
(1) Thông qua phân tích thực trạng cảm nhận của khách hàng về trách nhiệm xã hội doanh nghiệp, nghiên cứu đã gợi ý cho các nhà quản lý một số nội dung để làm tăng hiệu quả của các chương trình trách nhiệm xã hội của doanh nghiệp, thay vì “doanh nghiệp nghĩ gì”, mà phải hướng vào “khách hàng nghĩ gì”.
Bạn đang xem trước 20 trang tài liệu Luận án Ảnh hưởng của trách nhiệm xã hội doanh nghiệp tới lòng trung thành của khách hàng: Nghiên cứu trong ngành thức ăn chăn nuôi tại miền Bắc Việt Nam, để xem tài liệu hoàn chỉnh bạn click vào nút DOWNLOAD ở trên
S
R &') \
Y &'()\ RY'[\Z Y &'Y(
[ &'&Z R&'&)) [ &'Z)
\ &'Z[Y 'Z \ &')[
Z &'[([ Z'\) Z &'(R(
) &'[[ \'(\& ) &'\\
&'Y ) \'Y[\ &'(R
>]3EB^36_;#?39_`4aE6;^6<BCb_c<_;?;3d;BCeH6H
fghijkmnopoqrstuvwhxjgnyzjq{hq|}v~qgyx
!
"# $ % & '
(
$)*+,-./01 %./,&
235
678-./9%./9:235;?@AB@CDE;FHI (-./.../J<KLM$)
NO P Q & R
2KS T$O/
UVWXZ[X\]^_X\]`aX` bcde`fb` a`X\
ghijlmnopqrstuhvwxisyzwiwxis{|w}~vw}zriijs
uij
swiwz|w}zwwij
678-./ =>?@AB@@B@F
)
(
Q "# $ 7 M
)
(
Q
1/0. 0./ ./,
./0 ./,00 ./.0
1 ./99 /1 1 ./ ,
, ./,9. /, , ./ ,
9 ./, , 0/ 1 9 ./9
0 ./1,9 9/,1 0 ./,
" 7
($( $
\_X` ¡ b¢£eW]¤_¥X\`V¦Xb§_bcd]fb\V¥¨
0 ;@?N;F@<©;<
!"# $ % & '
(
$)0-./,%./,&
235
678-./%./9:235
$ @CDE;FHICª<KLM$) 0
;@?N;F@<©;<NO P Q & R
2KS T$O/
!"#$ % &'(
)$*+,-./,0
010234567 89 : ; ,?:
! @ A/,B+ CDE$*+, 8,FDGGH.FDGID
JKLMOPQRSTUVWXKYZ[LV\]ZLZ[LV^_`abd`aefLMVZgh]i]jhUL
EklmnD Go p9&4q646r stuttt
v . > : wxH=-+w
vyz{ |}8% 6 ~
@
R RRP OQPO OQPO
Q RPQ
P OPQ
R
R PO OPO
O RP
OP PRQ
RPRO OP
PQ
o nDF IDnG ooDF
nDoF GDG o DI
D D D D
¡¢£
JKLMOPQQSTUVWXKVKh¤¥]i]LZ[LV^¦§X¨ Zh©ª§«¬§V®L
¯§V®LVZ°LZYZ±²e³´µ¶·
G I F ¸
v¹ nD
v¹ nDo
v¹ nD¸oG
v¹Gn nDoI
v¹G nDonG
º» nD¸
!
" !#$%&()*+,-
. / 0 1
23. 4506
23/ 4555
230 4117
231 45/
89 46 5
89. 45::
89/ 4170 40/
890 45 5
891 4507
;2 41 /
;2. 40:0 410/
;2/ 4710
;20 401. 476
;21 40./ 411:
;25 410
;27 40: 405 41..
99 407
99. 45
99/ 401 41 .
990 47/:
991 45/5
995 40 . 416
?@A>BCDEF>GCHIJ?BDABK@LMCNKCDFD>OD@LPQBQ
RC>@>BCDEF>GCHIS@?BN@=TB>GU@BQF?VC?N@LBW@>BCD
RC>@>BCDACDXF?YFHBD:B>F?@>BCDQ
Z[\]^_abcdcefghijk\l^[bmn^eo\epqjre[mls
!"#$% &
' ($)
*+$ , - .
/0!1
2345678-6 9/0!1
: , ;<
=>?@AB C569
;
DEF!"G>H =#$% &
' (
' (
$) IJ
6KL$M. :
!"!%N #O@ !P .
;
IJ 1,QR63S $T
;
U( VW =!( A
' (
$XYZ[\].IJ.IJ^.IJ .IJ_.\\].\\8.
VY!`),TA
OV) C
' X
' (
C
.a $bc,Q
OV) C
' X
C
6
dedefhijkmnoikijkmpqirkstukivwxyz
{|}~
deprkstu
2
C
' X
' (
!1
\¡¢J[¡
.
(
$%!SC
&
£C!% !Q a P ¤3¥¡¦Y§¨ 9©ª¥.\«¥.¤ª¥-679¬3*®
5¨66¡
V$M.
¯ °!% ;
/!V£ c,Q6
!"#$%&'( )$*+ )$,- ./023
+4567#89 :7;+ :=
?@ABCDEFGHAIJFHFGHAKLFMHNOPHFJQRST@HUVFWTXYHNJFZAF[\]J^JJF_UK` a
ObEFcFdEOaCOeA\fCJgChijklmnopqrstk]uvk]itkwxyrzj{|}p~xx
lF` \]J^JST@HBCRHU^AJQRST@HFWTXYHNOaCJAFOdJNT
XeTx
!"#$%&'( )$*+ )$,- ./023 +4567#5 $7#=+=$
?@ABCDEFGHAIJFHFGHAKLFMHNOPHFJQRST@HRHFAT@HNJQRJHNA\JFZAF[\]J^J
JF_UK` aObEFcFdEOaCOeA\fCJgChijklmnopqrstk]uvk]itkwxyrzj{|}
p~xxlF` \]J^JST@HBCRHU^AJQRST@HRHFAT@HNOaCJAFOdJNT
XeTx
!"#$% &'% ()*+,./'0123 !"14'5%
6789:;?8@A=?=>?8BC=D?EFG?=AHIJK7?9:I?=LAM?=>?A=N8=OPQAMAA=RSB
TUFV<=W=X<FU:FY8PZ:A[:\]^ _`abcdefgh_Qij_Q]h_klmfn^ opq
drlstl`=uTvPQAMAJK7?9:I?SM8AHIJK7?9:I?=LFU:Aw8=xFuXAEKyzYKl
{|}~
}~ }
!"#$% &'% ()*+,./
'0123
" '01)5'
6789:;?8@A=?=>?8BC=D?EFG?=AHIJK7?j?E8:?E8=?=A=N8=OPQAMAA=R
SBTUFV<=W=X<FU:FY8PZ:A[:\]^ _`abcdefgh_Qij_Q]h_klmfn^ opq
drlstl`=uTvPQAMAJK7?9:I?SM8AHIJK7?j?E8:?E8=?=FU:Aw8=xFuXAEKy
zYKl
!"#!$%&'(!%!$%&) !*%+,-%!,)"./"&0%+1"2%&"345%,6%789& &"2%!:%!
,; &(1"2%.:GH#!I!J#(K 4?
!@%!%:LMNO(,PQF(K R;/(%:L7:,C "C4&S GH#!I!J#(K 4?!@%!,TU;V%+
.:7(1"2%Y %G>& !?%+#!I!J#&S<%+4?!@%!MZ2&Y [(K R;/(%:LG\
,;]^],;J(_ %!G>(!(>(1"2%Y %G>&#!I!J#A,C,; .:<4?!@%! "C4,-%!
(>(+"[&! L2&%+!"`%(a M
bc
defghijklm nmo
p
qorstiuv wx
c
!"#$%&'()*+),()-./-0&
123456789: ; ?@ AB CDEFGHIJ; KH L<MFGH NBOC
PMFG=QRSG@TU
VKH L<MFGH IA; W X YZ X [\
B IALH
H
H:4]^ ,(^ _<M
` Q@ H<BI<H HabIAIC8cMFG=<
d
<e
IA;
f8 8g
bA:
Qh<Mgijklim
Ln<L<MFGH gi o:;<p <gi q:gi 9:giO:
giO 8
Qh<M3r
< s;m
Ln<L<MFGH ktO:kt:;<p <kt :ktu:ktf8
Qh<MlH
<M;m
Ln<L<MFGH lg :;<p <lgO:lgu:lgf:lg8
Qh<MvGH
e
w:;<H<AYZ X mLn<L<MxyzW X \Ln<M<
L<Mvkf:vk:vkq:;<p <L<MvkO:vku:vk{8
|}~
}~~~~~~
~
g ¡;FGH
L<M¢FGH
@ L<M¢<T£¢
¤XV¥
¢¦
B4<EHbC
§¨©¥eVª
Vªd£¢
B384C
'©«YZ¬
YX©ª¢
B81C
®?V
¢¯¦ª°¨
B±C
tHLb
giO 6QQgijk 8
giO6QQgijk 8 o 8 f 98O ²²² HI³
gi 96QQgijk 8Of{ 8 O 98 9o ²²² HI³O
gi q6QQgijk 8 9 8 f q8Of ²²² HI³u
ktf 6QQkH< A; 89{o 89q o8oq{ ²²² HI³f
ktu 6QQkH< A; 89 u 8ou 98qou ²²² HI³
kt 6QQkH< A; 8
vkO 6QQvGH
b 89qO 8 98{f{ ²²² HI³{
ggO 6QQgIG;
H
8 { 8 { 8ooq ²²² HI³q
gg{ 6QQgIG;
H
8f 8 9 o8q{ ²²² HI³9
lgf 6QQlH
<b; 8
! "#
$%& '(
()
*+ #
,&-./0
.&(1
2+3#
45
6 (7%
8#
9 ":
;>; ?
" +@ +@A + BC DDD E FG@
;H =>>; ?
" + BC +@I +CCH DDD E FG
;A =>>; ?
" +@<C +@H +H@ DDD E FG
JK>J
?" +CCA + H C+I@ DDD E FGHH
B =>>F
? ? + @ + H +H@ DDD E FGH<
A =>>F
? ? +
JK =>>J
?" +
LMNOPQSTUVUWXYZ[\]N^PMT_`PWaNWbc\dWM_^e
fT_WTgQM_d\hiSQjjj\klPMaPMmnoeoop
q rs
rFtu?v?wxyz{
uu
z u
|:1
}?~uu
xz
z1z u!5u?7 Fwu v}5
E=+ +
*
s?
u s
rs
¡!F ¢E?£? Eu¤ v ¥!¦?~?} z wuruu
!z§?vr!¨}v!¦?~?s
¡!z0?
r?
x}??~?
B+ +qs
ru¤ u?1x* ©v ¥!¦?~?x} ?wxz¥E?£? Eu¤ !¦
?~?s
¡! z0?uªz u?vr!¨}z«:¬®¯°±²³´µ¶±´· ¹¸º»+CC@}
9º»+@<¼+@·2¹º»+@ @¼+@·3©* ½»+I=»+C+;
xu?¾u u?¾{¸ ¹º
u? ?¿¢?v?rv}
x?
t}
:!FÀ:t}?~uªÁ!5uu?wE?¿z u+
2us
rs?u:
t
z¥E?£? Ez uF~? xFv rB+HB+
!#$% & '(
)
*+ )
,*+ - ./012 345 675
89;;?@ABC<DE< FGHI F FI JG I IG IK K IKL
MNOQRSTUVWYZ[\]^]_USO\R`NOa
bcdefghgijkl>mnofpqfegrnksqftfuf>tveijwdxm@cegrnksqfygxjfdzij
kl>mjfrfg{qwdcm|mhxqy}~xqym|mjqyf
gwdzygq<~
xqym|mjqyf
gwdzmfdqf|bjcqcgygqgyfjI
% &
?l>E
jgncj
bcg}{?<
mfdE
bII
g|js
jf E
¡II
¢£?
¤qyf¥A
¦
§ch}
d¨cqf ©ªª«¬® ILL I L GI¯K °°°
®cg}qy ©ªª«¬® IKK¯ I ¯¯ HIKJ °°°
±cqfjgqy ©ªª«¬® I I LF GIJJK °°°
«dqyjfcqf©ªª®cg}qy IF¯L IGH LI K I
«dqyjfcqf©ªª±cqfjgqy IFK I K FI¯¯H I ¯
«dqyjfcqf©ªª d¨cqf I¯¯ H I J FI¯ I H
«dqyjfcqf©ªª«¬® ªI ¯ IFK ªI¯KG IH K
«¬F ©ªª«¬® I
«¬F ©ªª«¬® I G I ¯H I¯J °°°
«¬ ©ªª«¬® IF I JF GIKGF °°°
«¬ G ©ªª«¬® I K I J¯ GIF ¯ °°°
®§¯ ©ªª®cg}qy IHH I KI¯F °°°
!
"#
$%
&'()*
+
,-
.,/ 011.2'( 3 / 4563 777
8.5 0118'
99: 0119 '('
99; 0119 '(' / :// 777
8.6 0118' 44 6 4:: 777
995 0119 '(' ;: 56 777
<9; 011<''(
<9: 011<''( / / 5 777
996 0119 '(' 5: 3 44 777
8./ 0118' 46 ; 45 / 777
., 011.2'(
<96 011<''( :/ 5: 777
<9/ 011<''( 45 3 4 777
=>?@ABDEFGFHIJKLMN?OA>EPQAHR?HSTMUH>POV
WEPHEXB>PUMYZDB[[[M\]A>RA>^ _ V``` aV
bcde-e'( f'(
ghdi2ji (eickm*n*o pqm '-'
mrs(h-c'9tu.<te
v'( -c'wxy'(z{ x'(|<'
c'(z}'(i~x8' ''s~x/-c''xie
v'(-c',y'(
'(x'z{ x'(mm z'(v%
)*nj2s
2(
+sx1~0:<i m'(z-c'9tu.<t,y'( '(x'
z{ x'(s%( 1~{ '5 sm!m %&
'()g'({s''(eic'xi*m z'( 2'({}'{'('%
'xi
!" #$%& '#(%&) *+
,-."/% #0123 + &$ 4 56 &-787+ 9:&$ 4 ;
+
?@A%&7 (& BC2; & -D 5 4EF 23G
H GIJ ;K+ELMHNL 56C :"/ (&$ 4 ; +OPQ 3
2R 56C 3
H GIJ ;K+ELMHNL 57S $ :"/ (&$ 4 ; +O J ;
N6 56 T
HUGIJ ;K+ELMHNL 57S $ :"/ (&$ 4 ; +OJ6
*C 3K3 VKWC X
6 56 T
HGPQ 32R 56C 3 (&$ 4 ; +OYR 3 56
C 3
HZGIJ ;K+N6 57 ["/&A (&$ 4 ; +OYR
3 56C 3
H
G\6 * V]6C 3K3 VKWC X
6 56 T ^
4 ; +OYR 3 56C 3
_KOH`G -65 .aBC bc J ;K+ELMHNL 56C 3
^ 4 ; +OYR 3 56C 3
defgijklmnopqrstguvwxz{|p}r~zfg
!"#$%&'&()*$%+, -./01235678$ !'9"#$%:;?(@( AB2CD&&#E$ F$GH
IJKLMJ5NOP52Q$%(R.1S0(,TU0@$ V&'$ W$X$ .H76YZ[\OP52Q$%(R.
T]@$ (.S$%XG^$ .H76YZT_` ^.ab$%X?Gc&'&TCR&[CD$%X&de5P5OP52Q$%af$
[CD(a^g;h==?g;higG^g;j <;
.Sk( !?()!$%&'&1S0(,OP52Q$%(R.Tlb$%()0$%( ^$ X&d@m '& ^$%?( c1S0
(,Tn0@$ V5PZ6oZX5NOP52Q$%Ep$ $ A(9GR.%.'()qCR&[CD$%a^g;:rr>?(.Sk
O6st2N[\T]@$ (.S$%ug;iigXv-.&0,w5xZy[\TL^.ab$%ug;i rXz
{|}~{|}~
}~
}
}~}~
R5[CDZy
+(.E@(
U0@$ ¡¢ ;h==
¢@.a!$% ¡¢ ;j <
]@$ (. $% ¡¢ ;hig
)0$%( @$ ¢@.a!$% ;i r
)0$%( @$ ]@$ (. $% ;iig
)0$%( @$ U0@$ ;:rr
£¤¥¦§¨ª«¬¬®¯°±²³´¥µ§¤«¶·§®¸¥®¹º³»®¤¶µ¼
{|}~½¾¿ÀÁÂÃ}ÄÅÆÇÉÊË
~|Ì
ÂÍÂÃÎÉÆ
ÀÏÄ
}~
~|ÃÐÀÄÀ
À}
R5[CDZy
+(.E@(
]@$ (. $% ;=rg
U0@$ ;jÑg
¢@.a!$% ;Ñg=
)0$%( @$ ;jjh
£¤¥¦§¨ª«¬¬®¯°±²³´¥µ§¤«¶·§®¸¥®¹º³»®¤¶µ¼
! "# " $%
&'()*+,)-./012(345(1(67./89./:;((?./+@+83>.A'+BCD+E(=F/393
(=G+=A)-++=7D=H.(6I4JKL83>.D=M(=N'+(67./4O3/39(=NP>(;Q=17ARS
T Q67.//39(=NP>(V W83>.A'+BCDQXYVZX/393(=G+=A)-+[\;]K2^83>.
(=3_.+`583>.D=M(=N'+WBa83>.bca3Bd./ef
T Q67.//39(=NP>(VW83>.A'+BCDQXYVZX/393(=G+=A)-+]gK2^ 83>.
(=3_.+`583>.D=M(=N'+WBa83>.bhijkmn>./ef
T Q67.//39(=NP>(VoW83>jA'+BCDQXYVZX/393(=G+=A)-+.
(=3_.+`583>.D=M(=N'+WBa83>.bpqijkref
T Q67.//39(=NP>(V:WV[WV]W(?./+@+83>.A'+BCDJVa3Bd./WZ5.=(3>./W
sN5.=rL/393(=G+=A)-+.(=3_.+`583>.D=M(=N'+WBa83>.
buvqjwmka.=ef
X=)xCPW(67./+@+/39(=NP>(W+@+83>.A'+BCDAyNAz/393(=G+=A)-+(6_.[\K2^
83>.(=3_.+`583>.D=M(=N'+;
!"#$%&'()*+,+-.%/0$+123'45+607
890%45:%,+34$; ? @.%/0$%'A+%B3CD+$E'F+12-',+'')3
CDGHIJGKCDLM3%03%')'+12-',+'')3%33)'%'6N N OP#
%B4E4DQR+S4T%G2E7U.%/0$%'A+%B3 V;W+%X+$3'45+6O;Y'%Z'
C)-.%/0$%X3'45+6O;Y [W37G'&+'03:+$E'F+12-',+'')3CD
\]^ _` ][ ! ;a4%a! b @" ! ;a4%03%')'Cc4+,+d2'
3'4Te7
'6'24:%,+34$%&'()*-.%/0$e'f%Z+'gA-',+(4T%34h2+,+'iE
-',+'')3%3+$E'FCD%,+''4TEjk'l4d2'3'4TeC)mM3%03%')'
+12-',+'')37G'&+'03:+,+'iE-',+'')3mc':mf0NE':%'0'Fe
%a%':+i%&';l':'4D0%0n4'%'&+iE6+;l+$E'FCDGHIJG+2
'+,+'iE+MmB47o,+'iE-',+'')3mc':mf0NE':+i%'0'Fe%a%
':%'&+p3+iE6+;l%03%')'+2'+,+'iE+MmB47U.%/0$+p3+'q2:
-'r3+igA-',+(4T%+is3't2CDE6+;l%03%')'+12+,+'iE-',+'')3
+i;l%0n4:%&';l'u+Cv:34c4%Z'-',+'207
4.w!xy !=c+-'4%&'()*-.%/0$-4z{;Y'34$%'0*.%3'45+60:%,+
34$%&'()*-.%/0$-4z{;Y'gAe'|'We+1}"!} ;y b 12+$Er'&';
[~37'r3/02e'f%Z+'+(2+'2me'2:e'f%Z+''f%a-',Ee',:
e'f%Z+''f%a-'3;Y'o:El%ga(4./02g,%-'r3e'|'We;<;W+
mB4(
7U.%/0$+'%'v "!} ;yb {P> ;D0e'|'Ww#!;z;}b y
-4z{;Y'34$%'0*.%7
o0a4+|3:%,+34$%&'()*-.%/0$-4z{;Y'34$%'0*.%3'45+60:%'
;V V#$%'0*.!;<;W+13'l7o%'zm)+$E'FCD\]^ _` ]V!";l3
%'0F+'4D0%c4 A')4mM3+12-',+'')3I KJ2'%4.3+12+r3%*
IKC)02'T+,+'f34h2-',+'')3C)'fC45+r3%*I74.e%'
;i:A')4mM3+12-',+'')3KJ2'%4.3+12+r3%*K02'T+,'fKm9 [W%
!";l3%'0F+'4D0%c4LM3%03%')'+12-',+'')3I:I:I7J0*+'q+i
!"#$
%&'() !))*+, )-!)./"!012"3
456. 7
.".89:#;?@ 5
! "#$%&'()' *+,-). / ! ' 0*1% 2 (/#345
6 7 ' 8*9 :; %?) ' 1# *@A) ) B C C%D*E
6F7 ' <GHIJA "#$%&'E6K7 ' L 9 "#$%&'E; 6M7 ' N O *P
B%)*9A) QR
STU VWXXYZ[\]^_`Vabacdefghcijklmcdcnd^op
q' 8*9 :; %?) "#)' *+< r < ##(1s#)P ' 89)t%+ "#
*P B%E ' 89)t%+ !/#346 7u9)t%+8*vw<: ' *+) %!9) *P
B%E6F7u9)t%+ "#;*@ A y)2 ) s )L +4 & "#8 ' ;=
z{|}zE; 6K7u9)t%+A y)2 ,s8 ' /*@)*~# ' J48 ' )
+4 &;=)' *@4> 0*1# *@A; $)%) "#8 ' R
u9)t%+8*vw<: ' *+) %!9)| (|F(|K ) ?!( +4 &;=
z{|}z "NNNHIG<0) %& *=%)O* ' !9%)HN s *$
"#8 ' (}# )*9 "# D)!(; t%# @ ' y*~#8 ' ;
y;*P8* 1# "# DHI ¡¢£=¤<GHN¥ ¦ ' t%+$§)¨4t%#
)© "#;*@ >y!1sHIª+4 &H«"#8 ' )N H¬NHI ®$ ;*@ D
ª¯w£I°«¬ª¯wHN N9H±«¬w²N+£<HNI£< r³´w¬NNNHIª+4
&H«µ=;*@ $ 4 "HI HN N9H±¡¶N£NNNHI<·ª+4 &H«)(
<HNI£)() . D)!,-N¤< r ~$r*2 ?)$OH¬<G¯s *$ "#
8NNNHI¬<G¯¸ HN£9 "HI ¬µ<G¯w*t%# @*~#8 ' ;
y;*P D)!Ru9)t%+)¹/+ ' )©,<· %º '6/+MRF»7 ) ?!
4B <0+ N ¦ "#ª+4 &«µ=z{|}z)O*/#!9%)$ 8 D* #%R
¼*@ +4 &z{|}z+ N ¦4L ?))O*!9%)ª½¤HN@¾¿À«ÁN@,
%º '$ ÂRÃÄÄ7( J) v< r $§*+*$ 1) ) B C C%D*( '
8 ' $*P @;O* ' D)!(A ¨$O ®$ ) Dt%# y;*P8* 1#
!"
#
$
%&!'!(
)
( *
+
'
,
-!%!.*/
.0
!"
!
*
+1 2
3 4)
567 %
*
894
4
!%
.;*
1?@&!
*AB
=C4
4 !%
.;*=
>1D E1F 2
G!H!%
$
I
J6K=L)=
M
)
( *
+!$
'
*
89NO6K
M
(
=#P#
+;!%NQ6%R
MST)
H
UT
V6W
6ST5XO"
.2U5+8YSZ89 (
U5+1
[ / )J\]
)
^ _
H
AB
=C
!*/
.0
!
!" I
(
$ %`C #
ab5ZT55c89def$
=g0aY$
h H !% H2/ )=L *
B896K` C #
!.h
BAB
=C
*89856QH
$ / )2
NiT5NQ6%jOYkjOVB
aTl89NOYT 89mc\ !H8$/ #M
n6K
o %fY85689T56a85f$X896W
pL1q"!$
**/
.0
!"
!
I=rf$X8cOT56a6K
o %1#)
#M;*
'
*SsXa85.
8U)
567 %` C #
==%
H #
*1
"4X8cO$h H
/ )=L
#t89YjOT 89mc\ ;* I
J)
.86K` C #
!'!(
/ )8muT 898v8TI
089T5wuYgXN65+8T5xyf ;*
1
z
I
J]
{=H
L
!$
!"
'
h3
42
|!| )Z}
6+ #'
~
;
#K
T
!"
6
YJ R
89T6Wcx
!"
t|iT5)
.
;*SsXa85.
UT
!"
1
[ / )J]
)
D
H
6+;7J)
D
6K
4= #
4
#2
!
"4
!"# $ %&' ( )
*$+, -
. /
123445678986:;8?46@4;ABC6D;66E45FGHIJKLIM
'
, N*OPQR
SUVWXVVYZ[ .
\(] $ ^_ Q. `P , a&\
Nb]cdZ[Z[YZVZVeSfg
hi8jEkZ[Xl# -+$, m\(
$nR\% N
m
\( o
p_ Nqrsturv .^ $kZ[Xl
Qw "\ /w
x \ yzQ.
m
\( {$#\\( $
p Q. %
m
| \( {} Z[l
~\vZ[l * k$#|Q $Q ^$" \(
&\ N*p |#P{ m
{& Q
k $ , -
( $ #|k\$]VSd
KB2jE#\ ^# -+\( $ - ^
N , P R ^+-(*{ m +-$ ^
-o%(\
m
|\ \yzyz /+-
^#^P Yd(\R ^ &\p, -#p
N +-$o#m\ - N m v
# -+.Z
p/ ^ ( |
yyz
m
|\( +, R ^
+-(*{$P* m / ^- + *Q *{
&\ N*$ ( k^
R ^ &\
/\ #$p_ &w#w
*+-$ -
*Q ^ *{$
|$ N ,
!"#
$%&()*"+,-./0
" " 12 3 4
567896 :*";4
1 <?
" 2;
@2ABB D-= E F ; G "#H
"= 2*?I- JKG; L >MNOEPQR S-
"KG; MT; U "" G G V WAX2
3 4567896 V G WAXD V;"Y VZ [2 \ ;] G;
G ^_> T`> a; "EB ]M Y V*";
" V b? cGKG567896#
$%&de*" 3E 4AXfg[\ _;h- "
_gijkAB l2
- i mn = GJ;2= 3n
\ o-pgqgrBqgBBjAXs t m 1uB AgqgrBqgBBjAX
-#9vG _> AgBWwO V M2G ^_"-
KG; #H1A 123Z ] pV; vG ! m?
"= 2*?o "
kE AX
bvxKG
*_uEBy "KG5z{6 *_ A 4M
" 2M EgB QEBV p1 | 2;G 3 "
}BjAAjAOijfXpq
EhOgqg~RQABAXBp_> > 2pg[gB AXEPA 1 O V
" V 2; J!MN "#
-_
\ "
G UQgqgrBqgBBjAXO !AXEPAuQA pV;
KG "= 2AiwOEB [*"_> 2*"; OgAXg A ; "F\KG
"> AgqggB
ABqgB [O V iR p1 | "2 \ b#
-2A 12= 3 A 1";4
;Nqg FAB [ijEPqgBABp_;KG; *"2= 2 qAXOA
2ABB D-;
= G _- "#
%%%%()%%%% ¡%¢£¤
%%¥¦%§¨ )%%£©ª«%%¬)%%%
!
"#$%
&'
(
)
*+ ,-
$
.,!" /
0 &1%
+22 -
3
456859:& %
*
;?A-0 B
,$CDEFC
0
G
H" /
IJK>ALMN>AOL-0P2Q
GJA 0HR(
%
OL-0S2T
QUV
,W
/X !CDEFC(
X
/YZ 0
! 2 )
XT
& 2U[\ XI,]
+,$ CDEFC)
\^
$
X,_
-! Y
XU
456 a`& %
*b
cY
0
defghe,. 0G
i
jHOL-0Pk
jQ GJA
\,$c /
/Y>HOR/l
m" .Q) \+,$ !CDEFC
(
X,
'
/UFn
o)
]% /,]G;A HI>A
i
j-
b1! )
X-
,-T! /,!
CDEFCp GAc /
/HR
]Y
+ ! B
,$
CDEFC)- %
X!
)
X!,B
0
G
i
jHq GAc /
/Y>H$% 0 !
CDEFC) GR HR(
r
.
YU
456 a`& &0Ys
! YQ
\;A-t"
A-0
0
XYU
+22 )
u
/ *
X),! X
],-T
o) 0
v I,]
2w-T)%
.
)c,!
$
t
T
),&*
x
xs ] ,B&1
X
B)c,! _$
t
),
x,B&1u&*,B&1
)
Bu)
&*
B
Qp
m
&0Y(
X)&T c
,-T
x
Xy&0Y)+,$G;A
HzG;\HRy{
rY),|& &1% ,]GR
mHAc X],j /) ,|)c
!" #
$
%&'
(
)
*
+
,-
.%/
%/
0
-
1
2%3
4
'
5$ +
,.6-7 $&
4
/89: .;
$!0
#
'
5
$-
) 3
6 ";
;
?@A
4 51B$ +
,.
&
!0
#
CD8E
$
F
)
-
%&'
G'
+
, 51BH
:
;
=
I,
& 51BJ=
I,
!'
G'-
'&$ .
*
KLMOP1-
*
6
;!-
!$=
QR -
%&'
&
$
*
S'
(T
R
-
1F
;!$ 1BUV , '
'$ <1W'
6
;!$. XYDZ[\]
^
R(Y_1/
[8`$.a
XY\
[_
^ b
$='
-c
&
'$.a
X*
6
-
!
&
d?
$
)
We C
&$ a
X1-e W G'=f= 2
-7Ig
$ dh"
,)/
G'.i6
,B&
W
1B
j
k lm# 1 e( C&
-
! n \<\#nDo?\p?q\9V? Dr?s?DhD8?q?_oV?t
-
u ^n? \<vD?;wxn??qn wD8V?q?qo?? _r y]Io\d\
*!2 *Q ?qD8?qDo???<w\z?I5 (
&
*!
6 ^$
6-
!$=>!'
15 W Rh? _kl{"9n 4
n\d\xd\o?q 9?q,hDd\ \d\\p?qD]\a?q\/
*
t
2
= t
-
6? 4
*!-
u ^n? vDxn??qn w? _r
y]\a?qIo?<wxd\o?qwo\d\\p?qD]\<x ?;?qwRD\9V?|
KLM}~1-
!'
H
$*
1-
!'
;
S'(T
R
=F-
$ 6
* ,1B 1!41)
t'%&'
(=
QR -
!'
H
>
1 -
!'
;
J
!'
;
* %%
^
R(!-
(
W
6-*-;
$
&
- -
!5$
e.
W'!#
!"
#$%# &# #$
#$%#
!#
#'()*+%#,-.
/#0#1 2!+1
-#03 4
5
67 8:& #( 5;8
!##$+<= .
?@ACDEGHIJJHKELMNOPIDI
QRSTUGHIJUVWXYZ[\]^]_PT`
a b d#e 0fdghid++j k#e6 #2
2!' # l #e 0m<= +%#+
+j kk n2 o#.p#$#e #2 $
q"r;st;7 #u # vw #0.d#e
k#$
-+
xe+j k#e
-
0! #u.
ab f+j k#e 0fdghidy#e#0
,+z
7#ee 3 %!{= <
|:r|}~:;0
#ey4~t(:|6
4 +1+{e
3 %!{= .
ab d#e~y( a b#+#e$&;8 #
!
p#$d 8;0|:r(: #e &
0{
&#
}+ {#0= q|!{ #$#
#$
s(&#qr~:$= z #e~t(s
ab 2 2
#2 $= u
y #
2 #0#el {
}+ #2 $6+v.f #e
= #!0 y #'*# ! u .
+ #'*# #e &}.
ab f #e& 0=0
6
z3*
#! 3 +:6~t:q:#s)oo # b #
!"
!!#$% &$
'()$*$+, -. , &$/01234565(7 $8 + 9:;,
$"
!!#$% &$9)$*$+, -. , &$"?@A B!"
!!"C
D<EDF$""?GHIJ$K, -LMN$DO$PQ, RS< T9=
UV4 3)$*$ KX,+"?65($ -L: $9YEMFF$ $QZ
$Z,) R9K[\S< T9EA(B]M^"_`
APQ,FL $O$<=
Ua4 SK_
@LM"8 -L$PQ,$M"?E , MFGH
IJb$c "YLF -"Yd , $PE$PQ,F
!"$L$L#$e$?#DY: $F$DF RS< T9E $);,#$fD+
G%,E 9 L g b $L=
Uh4 i-L $LiTjklTE " $P9DFLm;,G
9YUnk aEnk 4 -L'oC_<$%/p " $P9DFLm
;,G 9YUnkV4=q ;, 659$ $LE659$ $, $L $+
;,G 9Y"DFLF MF#$e$?#=rd s] $5LMF9 , :
`
]#bM,g=
uvwxy{|xyy|}~v
U 4 ,g ,+#$L$F;, M $O -Rb$g $Qb6$$
$FDKiTjkbIL$$<#K,F ] $5 ":;, -c:DY
$F;, MEM^G:$F;, M$ MF'c$N*/p"$"]
$K,LL$L MF'$$F$N*/K$LR iTjkb$c=
U4 q ;, b$PQCB`
N_
`!@BoC MDKM?&$
bD<MF9$L6$$$F 9$g : DK$LRiTjkbIL$$<#
9*$E $*G^9MR1O$FMb6$$$FEl$ b) DF9:
;,$< :#$%DP) DF6$$$F `p` &$O
Y -, $F$b6$$$F=lLDg ED<$$L$LRiTjk
6$)$9 &$$+' $</pC+!' d(/b$F;, ME9F]
] $5"?$*$gp"( 6$L 'C" BAR/bIL$$<#EP
!"#$%&'(%
&)"*+,-")%.
/0 #(2-"3%4+'+ 5&67 8(9&:,(;"-")?(@AB
C>+%DEF:&'>%?(-&'G&'D,+D"-""H%&'G&'-"DE 8I5D:
J&"DE(?(@"+>9&.
KLMOPQSTUQSVQWXYZ[UPU
\
4J"]%,<&?(@" &
^
2_3 `a^_
,bD 5&67J"gh6(%:>)
&DE:" &A)i
/ 0 je9&:7D&%&(&2Fg@%bDA)"-",-")%"*+%)&e"k
"k(lD&JD D mn":oDE&p+ .j(;FcAq"-""l%&;&e"k"k(lD>J&
5%&JDoDE&p+ :&G ("r) -;&JD D mn":s) D mn"A),(s!""r
%)"k(lDF-&&'Dt&(;s2;:su"r,@k%&v"9&,-")%"r&"r
6!,-"gDE&%D]+"-"sw% D :sk>-:&rD?(ftsvC ,-")%x D
mn"&G"r]%"@ 2,-"sqD,-")%&JD D j'(%:>" D p+ .
oGs2;:6yA)&7&H:<("-"%Dd"e(6+("r&&D<)D (&'+sqD,-"
)%x"-" D ,-"]+: D j'(%:s) D p+ :,<&?(@%Dd"e(
"g+>?(-&H.
/0 je+D:s g@%bD&(&2FFz&v"C]ADE(:&G67A%"+&2&6!
D (.{yA)&7&H:<("-"%Dd"e(6+(&(&2F"&d 67,-")%F@
|Dg@%bD:,D}:C]ADE(Fz&v"""r,@k%J&",H.
p%>)D'+:&v%u(Dds)JDCDE"*+ u(%Dd"e("3%"+&2&6!AB
&x%.
/0 jeg+:s "-"&e"FzF-&s)&(&2Fg@%bD:%Dd"e( %=
zsDd"-""l%&;A9;B,D<"*+,-")%"l%&; G.j(;&~AE67g@%bD
&(&2F& D"l%&;"D%&h%67g@%bD&(s ts)
FH%F-FFz&v"{A)FH%F-FFz&v",-"&"y:_&D"2;t
! "#$%&' ()*+, -
./0 +1
,2 3* 4$ 5 6+*+789 0 6:83
-$ ; :2 4: $
)* ? -
83 - +1@==.
ABCEFGIJKLMLMINOLGPQRNSTRIUV
WX $ 5 64:Y 5 %&' 4 Z [ 5 6
$
5 6\]:X Y;+,#^ +*_
a`Pbacd
:X e:9$f 4)* $
g*h_
i j lmX; ,@ 5 6X
6 > > n
oe/-p*
mX; X*= ^q*r*2
4@:^$
5 6; ^$i!89 WX s, W$t*
3 ^\
>$2 h ^/-p*j ]u #$@+[$ *f
vw *+[, *)*
.Wx? *X* 3 r<*XY
$
y= z g*h 3 r<
3 r<
X5 :w@:2 x w {* z.
ij |}2 3*y$X0 :~ :$
:g= g -:~
:$ g= 2 0 6:~ :$
:; :2 =- !
5
f8- )*
5 6.t
@ 4y=)* 5
6\]@=- ! ! r$.
a`Pa $ 5 6+*\]X] *Y;+,#^ ^ Y@z
^_
i j WX :} 5 6{ ! 5 6
:4 <
WppX5 !*f 6
; )*8* -: > y*
: < f$8* -:.1
})
- 2 4\
5 64:Y 4
5 6{ @ ,y* -)*i j
6)* f8* -: Wppq*ij$f; Wpp
!
!
"#$ % &
' () * +
(*!
(
, '
' -.)%/ & 0(1+
2 , (
- #
4
2 , 56 (* (
(*!
(
, '
'
-.
2 , 1 &(
7%(
8!
$
9 2 56 (*
(
9 2 !
"#
: *!
!;?@AB<C$D E 2 D
?%+( F
G"
&. H
I(
.) . &(
7
2
, (
2
J?K?%+L<K?M?@ABAC$?K?C
! 18 8 81 &#
N ) O (
2 0(1+
9 (+ &(
7PQ<RSABBLJA<RTAB<K?%0
(F6 (* (
.U IAC$VO (+
G<P$W
F( . O (+ ( (* 1(. O (+
)
8X
!"#$%&'()*%+ , #-./0123456'7189 #:;%<&15
=>11'?@&31&1ABC BC DEFGH,B#:;%
&(567&M%NO>1'(AD".PQ#R"BRSTUVWX#:;%<.#IB#J/J"YD<&@15&
&Z67&M%N@1[&\1&1L&]N^ 1+O>615113_:` abc` de2TUVWX
#:;%1?52'7)'f>51e^ 2'7
1[61g%1hBi9 JFjklm Rn#:;%<.#IB#J/J.Z67&M%N6'on#81'N
&1%47&p
'7@&1q)*%+ , #-./0 S ! f #R RrBO>*%+ , ".PQ#R"sD+5e
1f #R Rr9:^ t&*u*%+U2>v^ wx'=%X_3#R Rr9:^ t&&1L&'y
U2>v^ zx'=%Xp'7@&1q)*%+5&{12342>UVzX1]17O>*%+5d|3
%TFB} s B,B~1'(A%&'7r.PQ"#IB./0 .PQJF Rn"s ~
61@151]179 ~1'(A%^ ~'p
! " #
$&'()*+-.+'-/01234450678+9:9;+:9?@+'ABA+9/CB)>9DAE+A9E++(F=>G=
C=H+IJAKABAL(+'MN>O/:9PQ+'9PR+''=S=T()U>V0WXY[\]^\_`abcXd0e<4fK
g hij gK $
$klmn*op.olpqhklmn*orstrmnU>uv=1234w506rjxysosz{|}~sNzos
olsz{qyS|osoy
sxyssqolklszoyD(MtosiosijololqosisDAE+
A9E++(F=>Gz|zHoJyz{ik|V0Xh< hisxol
g hij gK $
$&'()*+-.+'-/0&'()*+¡9t¡()U>uv=1234¢506£jji¤yz¥j¤oz¦z¥zin
v+§=>eA@+e¨T(¨+A¨e©ve>(§)=+ª=O¨e>@A«¬¨¨§=+§(e>?)=+>9¨ +@?>9@¬=¨>+vC60
rs¤ is®¯°±²±®oi¤joizo¥£o³¤j¤oy¤h¥m|¤ hg ´h g $
$´&'()*+-.+'-/0&'()*+¡9t¡()U>uv=1234¢506u?BA9+9={C
L¶9N=§@v+9+'9={:OR=·¸olijmolisqosA
v«9BA99/+'&'9=8+AD(Mt+9ªP¹+'
ijolol/+9>9DAE+A9E++(F=>G=C=H+IJA0={>&vCV0¡G:A9º79@v9»AO/AF+'
+'9{0e9B+'43¼234¢0:f2K½½$
!#$%&'(*+,-'(./0102345685695:;:;?@A:;?@6:<BCDE:;FGHHJKLML
NOLPQRSTUVWXYZ[\']^_`aXbcd
bYedfggg!haVi[gaVjkjl!mjfenVYaifokYhofphqaZiYfqkihofmXafrstuvwxyz{|yU}~sz
U !epqTUVZ[Xed xffx !
!bZUb`v
Z[jtlZ[jkjb'+./01/23+'*%+'+jljbjY*+%[
YbWXbkjYVXbjbkb$kXaXXpnajbjlbkejbmmaYkYbjbebj
+-3 ¡¢R£ P¤KP¥H?@¦§:OP¥H¨ ©:ª;«SYV! ¬x!
®! °¯±'(²³'( ±´µ+¶·(¶¸'¹$'(·(³%./00º23+'*%+»¼½¶'(+½¾'%¿¶
À´½ÁÁÁÂÃ4ÄÅ:<ÆÇ8È
É!ʽ˵,-'(./01/23ÌPOÍQP>OPÎLÏLÏÎLQÐ9ÅLÏÑÒHPÓQHÓÔ!TUVWXYZ[\j!#n
½jYÕ+Ö'+'½¾'^_`aXbcdbYedfggg!Ybajbjkhj!Xn!mjfealhofx xÉx×fYbkhY¬
bak¬bajl¬jlaj¬Yk¬pnjl¬mk¬XbaY¬Xa!aoeTUVZ[Xed×ffx !
!¹'+Ø&'./01Ù23Ú;Û:Ü=Í?ÝÞÚß:<¦§=Fà?;á:;âãÜä:;åáÛ:9©á:<¦§=!TUVWX
YZ[\j!Øæ°½'*ÕØÖ°»Ö¶*¶^´ '^_`Ö%+cçbYedfèanpaZYZ!mjfebaj¬èkhY¬lpejlZnk¬
ma¬YbZ¬jbae¬èkjb¬éZaj¬paZ¬jlZnk!bYiTUVZ[Xedxffx É!
ê!kjbtlZ[Yëx ®ì¨ PÐíîï¤KLPLÏPOÍðQPGHPOÍLQñòHPLPOÍÔóôPõO!TUVWX
YZ[\']^Øæ°½jYÕ
jmk*^_`aXbcdbYedfpajmkhY!mjfa¬bnkfXbk¬¬pnajb¬jlbkhe¬
YbZX¬bkhj¬YVaXb¬jbkh¬a¬bnk¬ xêx!bYiTUVZ[Xedxf fx ®!
×!tlZ['_ö'+µ¶'(3÷,¶¹½'+_¿%./00º23UVXbjbkb$kpnajbjlbke¬
$Yomø'ùiúiZjm[ZX¶ûkÀkYVnjléZ'¼ü'+±',À%kmÀkYVXb
jbkb$ký~k*·ÖË3Ì>ðHPþÿ£ LNOLPQRSo®YV!®¬
!·(¶¸'¯ '(¯ ±./01123ʾ'++'+½*²°'(%æ%'+±Ëæ¸*+¿%'%+''¶&½*½
˽ù'%¬%æ%¶'($*´±+,-'(+,À'((½½ ¶¸\*3ª>ã8;
?;¦«:=3 1º¬
x YV! x¬ !
!"# $%&'()$*+,
$%-.#/& 0 #1,2"# 3$4 #567 89 8!+ 85:;<
:=;?$&$@ AB#C$%DEF GHIKLMNOPLQRSTILUQQVOWPXY Z8"
[\ ]8! \^ _
\D`6a
<b
<` bc D`6a
<d=d6a e Yf6<=%` ghi:=<=%E
jk=)lm<=<`=%nopqr 8! 8 :1s=i:==c<` 3D`=t<:567<=uvw<`
hm?E@<xB: y%DEF zH{}~~~}
}
~Ye =i<` e h^
<y v<` t<bc !"# $%&'()$*+, $%-^ 0
85#.-/ 5 #1<`vt6l<`F GWPQIUKULOPLOPLSOP
PLOPKNL LK¡¢PQL£¤HOL}¥
¦§¨©ª«¬ª
D`6a
<y;<®in e ¯°±²³´}
~}~¨±µ
¶·µ}~}¸¹ºµ}~¨±µ
~»¼½µ²¦©$¾$%6)8/m <) ¿ e
]D`6a
<À6Á<Âvà Ä\ ÅÆÇÈ}ȲÉÊR²
~}~¨±µ½µ²©ª«¬Ë
b) Í)<
" [\ Å
ÅÏ?EÂ6aD`=ÐÄ\ ÆGÑPLLÒPÓÔÕ PÖ×!Ø#8 <Ù Ú=vÃ<` hÛ<=®/
*? Ü$ 8Ý6uxh`=,#Þß8-ß[àààáâ8-â*. [. [&--Å[+#^2 ^8^
\ [¾,8^.,^#$ ^X,#^#+ [ $â ^#^8$ ^+ [×! #0-ß \[][\ ã
ZÏ?&t<ä=vÃ<` D`6a
å+ ,æ!â , ç,¾ è,!Xæé$ /$
4 Ä\ \ÆêëÕìPKLOR¶¹·KPLí©²¨}¹ºPNLî¨}HPLQV PLK¸
KUKÕ PLPLOISï STPL»PðPQLðPQVPKLñOOUQVPðPPLO{ò²³¹ºP
L·IPTPLQL}¨ }~¨±µó×!Ø#8 ãC$% #9 X"#.#$<uvw#-"8
8!$Î ô $%- ô 8ô åØi<Úõö ÷yøùúe ,#Þß
8-ß[ ]*+#+![*+#&â 8[ Z ûZZ^A,+^#,+^ $â ^#^ + ^ $â-^', ^* ^
#$â ^¾+#^ ,&^8, ^#+ ^2,^ , ^#, ^8!, ^#,^#,#^*+, ^ $â-^.,^.,^
+^ + ^8+ ^8!+ ^#+$^$,^8!$^ 8&×! #0-ß Z[[\ ã
!"#$%&'()* +,-./123456
*788
9:;)=?@*@@
?A
B*C?D ;*BA; BE;FB
;GB BH;*BA+BI )BJK*G&' +
)L>=J?? MN
K'O
P Q)'
ERE +S-93T-UVWXYZ5-V[\]^\_`a'b)
6GDcd HF;
E 6>*e 8 6*R;G@fGd*gQE h5iV2ij`kl%mnop!qnorngQs*'KKB
J
J t
u
Mvnwxy!zx{|{}%~oo|x|{xx
||{
%&'()* +,
N123456
*7534d-/9:;)=?
IH)FG@
?*F Bg B
*'F
EB
F)?>;*B* C
BH
B) B)F
EB*+Bg;
BD ;*B* )B;
B);
B
F B)FB);*B);GB
MJM KssM*G&' +)L>=M?? MN
+-V loo#n|x|{xx
x|xx&'()
* +,-./123456
*7h5X-/9:;)<=
*>=?;F; ;
@
?>;ECg?
;>BA; B
E +C
BI C B* )B;
B);
B
F B
E;+B
);
EB*;
E;g>D&' +)L>=J? ? N
¡¢¤¥¦§¨ ª§«
HFI'C®; g¯E °FG
C; E*F
C AA Fi5[\]]±_`a²³´³ZG
;
*gFµ
¶X·´3¸ ³Z3¹´¹5-´V³º5Z³³··´³³¶3¸ X¸-5¶´53-·5-»X·´Z¹j`k¼#¼%ron%½nro
vr#n% B
¾»¸ ·`¿/À/[^ÁÂÃ_`aÄ-³X5´¹5-·3¶5³Å¶V-³j`5-1³ZÆ3º5´Ç`È/[É»/_`ÊË̽o%¼
noÍl¼În¼o½#Ïr%n½#v%r#r);HCG )Ð'CggRCÑF'ARÑKB
¾3ÆÒX¸ ZÓ5`ÀZ5Ô·´ÔÕ³»V[\]^Ö_`aYV³¾-´³¶³»³-´·3×UX·´3¸ ³Z
È3¹´¹Ø¾-ɸ i5Z5¶Ä-Ô³·´5´53-5-È5׳Ä-·XZ-¶³U3-´³Å´j` ÙrÎo½#rÚ
Ûrl¼nn̼o¼s B
H'C;ÜÝÝ*;
;I;
Hu;+Þ
Ð;*' )AÉ/ÕXZiV¹[\]^ _^`aU3-·X¸ ³Z
ÐC')C>* F
g Fµ *C
*C)CHC
*g ;
H ßF
gC C
)CgFµ ßF'>F';*C gF) ;I
Z³·i3-·5à55´¹j`ÙrÎo½#rÚáno¼Ín% MKBss
! ! "!
#$%&''#(&$)*+,-#.*(#/0*1 2 34 5 5 6789:;<=::?@<@A=B=<C@<D
ECF@C=AGHI J) K
LM$',(.1$)N0O,$,P)QR&,.S1($,R)TUVWXY5
!Z
25 "
" [ 7\]9F<@^]_?@F`=C;<A)abIcd*1/,(J) eK bL
aM0O,()f)-,g#$$,h)i%T Y jVjVkl m Kn1(.*.d&R#$O
" ! Y 5
5m 25 5 7\]9F<@^]_
89:;<=::oCp;q:)erIJ)ssKa
et,$'#u,$)%TvVm w x " !
5" x
.0yyR#,(zm !
x7\]9F<@^]_89:;<=::oCp;q:Hea)aszb
b{
5
!V{V| V} Kd1~y&$h#',$*##d&*#1$&
2 2 " " 5
x
5 x 7\]9F<@^]_
?@F`=C;<A)aeIJ)eaKbb
st(1n$)fI ssLJ)
" 22 5 2 xx xx
X m ! " 7V\]9F<@^ ]_Cp=q@D=BG]_?@F`=C;<AEq;=<q=)
IJ) erz b
r V{Vw
K'#~,$.#1$&Rd1$d,y*0&R~1',R1d1(y1(&*,
x 2 5 7q@D=BG]_?@<@A=B=<C=;=)IJ)seKLrL
V{V
! " 2v
"
2
X
" 7V89:;<=::]F;]<:)0RhKM0O0.*)s
Q+&0'+0(#M1R/(11%tIrr J)
5
2 22 5 2 m" *&$'
m"22 5 m"x 2 5
2m" ! !7V\]9F<@^ ]_
?@F`=C;<AHaLIMy(#RJ)b Ks
Q+#10)T Vk Y 5 ! x 5 5 Y
&$',uy,(*#.,'#(,d*&$'#$'#(,d*,,d*.#$&.&*#.&d*#1$KR1! !2 7
\]9F<@^]_Cp=q@D=BG]_?@F`=C;<AEq;=<q=)IJ)a Kae
Q+#K+#0$&#)Q+#+K,$Q+#0)Q+#$KS&$O&$O)-&KQ+&$Of&#
N,d*.1Q1(y1(&*,1d#&R,.y1$.#/#R#*h1$t(&$'f,(1(~&$d,i+,%,'#&*#$O
! "#"! $%&'()*+,'./(01*200
3451607897:9;
9> @ AB %CDEFGGHI%JKB A"L @" M N"O AM @P Q "R @ Q
S ! "B S @!" M N S"$%T6+U2VW'.X+*+Y2V2*4Z2[12\7]78
=> QL N%#DCDEFGH^I%J_ ``<OL %OL" "%L ONSLa$%b+)[+)U
/(01*200Z2[12\7:c d7 =e f>
;>g 7hij_ O %k NlEFGGmI%JkL"S N! L"! Sn ! "
BB S B S BN" ! S "B! B"B$%&'()*+,'.X+)o241*Y7= c d7=f>
f>p %qDrDEFG^GI%JKO N" B @S S"! s @ @$%&'()*+,'.
TU[2)4101*YZ202+)6578cd78e9>
8>gt u7v
uiwx c]] d7y
z {
w ``y73()'|2+*&'()*+,'.X+)o241*Y797 fe 9f>
:]>g}7i>j_ B%~DEFGGI%J B N" @ @n O "Q "S S"! @
M N"O A$%&'()*+,'.T6+U2VW'.X+)o241*Y612*627cd788e >
: >pPA%KDEGI%JS M ""SR"Bnk" SL QL"Q @" @"B$%52
+,
4)224&'()*+,7 w 87f>
:>p @B kL N B% "B %""EFGGHI%JkL"B A"L @" L" ML"
S ! n S"!B%"R" S"%N!@S $%52T6+U2VW'.X+*+Y2V2*4
Z2[12\]c d7=9e8 >
:>g `7h>v>7j %lDDEFGGmI%JK " N ML" " M B
`
::>
ww c] d7')|')+420'61+,)20|'*011,14W
` >
z z>
>
e
e e
` { >zw
` ] ] >
:9> te
z 7
e z t7e EFI%J B N" !" S"! B M
` M"S @ @$%&'()*+,'.T1))+*0|')4
X+*+Y2V2*47]7:8e9 >
:=>w 7 >>c 8f:d74)+42Y16V+*+Y2V2*4¡T04+o25',U2)+||)'+657hw 7
>
!"
#$
#
%" ! %
! % %
&'()*+,,-,)/012,)13+4040(*0/1532()*6,70/)()803)64,+(4
+913)011:;
>
?@@A
%
" % % B "%
% $% C
D!
"&E,9/)(4,FG(/-0H3)6I=JKLMNLOPQI <R
STUOMVWXWLVYIZNM[W\[]^LYITUOVY]_\UO`VYUMaaIb\ZcO[Y^MLMJRdd=QI
% % B "%
%"e! " $ # %
C e&E,9/)(4,F
G(/-0H3)6IdIJKLMNLOPQI<
;d %
A " f g %A !
&g "hij
; k
l?@@mn%
% B
#o]VOp UO[VM]L][UM[MqNPVO<YVWVO
%
! &E,9/)(4,FG(/-0H3)6I;>I < S
;RrLOqVO`Istb
i ! %" % u
!$" %
#
%
#
% "
% % %
v
%&w8(*0xy,FG()(60x0)Hz0730{| IRS<
=
;rVU}}OVP~ZO[MWVI
Ag
?
B %
" % B
" ! % " !
%&913)011',/3,)1I;I;o;
;k
B
"
% eC e ??D!
#" ! %
%
YU[LWOVYUMY[q[W[]PLYYU[L][UMYLYLM]VVVM]YU}NY]UpVOYL][Y}L][UM OUYYo
" % &E,9/)(4,F913)011z010(/85:K~od=
;;rUU[MIXb ?@@ % !
% v "B $
"
B! "
% "%
B
! "!%
&E,9/)(4,F913)011z010(/85I
R;JRQI So =
;=rU]Y[I\b
Ag? ! %! % %
$ e
# B
%
&
,/2,/(H0,xx9)38(H3,)1w))H0/)(H3,)(4E,9/)(4I=J QIRod
;rONLI^UpLYZb!# % OYL][Y}L][UMILY^}WUILM
v &E,9/)(4,FG(/-0H3)6I=SJKNWPQI ;o d
;>k %?@
%$%C v % &E,9/)(4,Fw22430*
1y85,4,6yISJ=QId;od>
!
! " # "#
$%&'()&*+*,*-./($%)-%$'$*&%%0',(.%%&1234567894;?>7@87AB@68@>=CD
D EF
GH
DIDJ " DKLDM ! DKNDOP #QDR EDS
T
U
J "
"D !V W K
TDXYI" DZ
#FH D[ #
G \(0])&^ 2_2`abcade(f*],g%h]i*($jk-&l,%0%)-]$.m($0&1n86o456@pq>r
s46tpqs
Gk'u2v2`wxxyd_($'($]-%&(f*],$%&'()&*+*,*-.])zf$().f]'*-],*&0*){]*|])1
34567894;}5~7>~~@o~D FD GF
GI # DIOv.)%$2g2`ab
dg$])z,(.],-.i&$%'%]-'$fh]&*)+%h]i*($1
34567894;@7=>~>86oD D F
G%$%0.^ ],+$%]-h`wxxbd\(|z(%&f($'($]-%&(f*],$%&'()&*+*,*-.+%)%-$0&
li*z%)f%/$(0&-$],*]1564>87}5~7>~~>>rDD F
GI
Fv%)v*0 w`xaadl//%f-&(/_($'($]-%e(f*],%&'()&*+*,*-.()g-(g
%,]-*()],u%$/($0])f%17@>678@478934567894;}5~7>~~87A?>7@DGD
F
GG
FH R!
DI
FL DS
F QR!
DOI F[QW!
`wxad{h%l//%f-&
R W#
K" "
R " W
" #
N
R!
M!S%$]-*)(,%(/_($'($]-%k0]%134567894;o474?o~p}5~7>~~87A
?>7@DDF
G DZOJ"
DED67o9>~4;@7=D
!
DZ "
L #
DV W K
TDXI
GE DZO DNGD@7=?>7@D !LDXYI" D
Z " L #
GNT K
O]&0*)g%$%$()w`xxbd)-%f%z%)-&])zf()&%%)f%&(/
F&%,%$$%,]-*()&h*'],*-.*)-h%)])f*],&%$i*f%&*)z&-$.17@>678@4789
34567894;}87t@7=pDFE
! "
#$! %&''()* +
! + ,
-
,.
.
,.
/
! , + / 0123456729:3;?@<A;BC BCDEF
GHIJKHKLBMNONPQRSTUPVWXYXX%Z[[[)* , , " \ ]!
,!
, , -! - + ,0123456729?@=^ A6_=`a29b64c=?<5deA<=5A=B
fghiBhjhCD
f X%&''Z)* ! k , + ,
-
, ]
lOmnnj!
,!
0123456729:3;?@<A;Bg iBEf
GHIJKHKBLS o
pX X%&''q)*r ,! + , -
, j
, / + o \ ! 0123456729:3;<5=;;
s=;=64A@BCBj
hGHKOHIBtuS XvX%&''w)*+
,! .+!, kx ,\
- \ / !+- y / 0123456729s=?6<7<5d65_z25;3`=4e=4{<A=;B hBfFj
f
!
| - %&''})*Y\ -! + ] .jPN~NP
! , \+ 0>342=65b656d=`=5?1234567BfCBfhjfC
C \ r , . X%&''&)*
,!
,! .+
!, /
! , +!
,
/ +
! / . ++,0123456729
b64c=?<5dBCCghiBj
GlWUIONg DCiB:3;<5=;;65_;2A<=?aBN
mOBGlWOH
jTIP
FGlIPIHnBuBINJNPS XX| \,%&'')* ,
-
,.], ,
, 0123456729b656d=`=5?e?3_<=;Bhg iB j
F
D!
| . ! , r %&'Z&)* ,+ ,
ONnmKnIIPIVmKlmKnUNOPm.
,.06<65b676a;<6BgfiB jD
F! .X%&''w))X*#,j
- ,
x , -
,.]
,\
x + , , +, / , 0X<565A<67<`=;BGHfB
!"#$%#&'()$&*+))&,-()"#$%.
/0 0 1 /0 2
303 4 0 3 0356
789:;?DEF8;?<=G HIJKGLJ
J!4 M6N6 O3 6 4 6P6 Q PR0S T 3 U3 14
-"$&,)%"$%V%)W#,$-&+X$Y+M S5 79>\>[EF8;?<=F\A<?<DC]C?:^JJIKG
J _J`
a$bcd-&,$+efP6 g12 h N S1 !TT
-"-%*#&$i#,$-&#W%)Yj,#,$-&-&bj+,-V)%W-k#W,k#&'+)%l$b)%)b-VV)&'#,$-&$&,X)
!13 45 A9>F?Gn`ILKG nJo nn`
npR6f6q r
! RS1T
1 31
3s
3T
3 3T
1
335 EF8;??DtC9C<;[uG HInKGnvonL
`pR 6f6q h 2 3T
U Rw30
R /3S5
xby%#zo{$WGa)z|-%cGa|
pR 6f6q O
/3 Sf4 4}5 EF8;??DGGo
nn
H~W$l)%Gez#&GI LL /3S0
0 3T 03s 4
13 3T
3
3U13R400
5 EF8;??DG`
IJKGJ o`
w
6 P!!111!5 uC?C
),%$)l)'"%-VX,Y.-&W$&)z+b-V#%,$bW)d vv JvJ`JnHLvvX,VW
L-V)%$&*GeP
26 /3 S333 R 4 1TT S33
T
0 3
303 4 3 !3
5 789:;<<?
C C?D 7[<C] F?\C;C?[C 7A7Gd%$+(#&)Gno
)b)V()%
Lv%$,bX#%'Gx6 R 611 P66q 4!
SS S
4 43R
g 35 EF8;??D[>C?[CGJH
IKGon
! "#$%&'(')*+,- .#/012345 2
2657654 62 5 763 489 :565;:65 23; 634
2
/?*@ABACDEDBFHDIDAJKLHDMNDO
PQRS
T1U
VW/> ."X *Y0 >Z[\0 ."X* 0] %^&'(()*+,- .#/0".> ">. / "/ _/0 .
3 4
4659`a 3 3b54 63
72c 465 33d7 254"=. /e?*fLD
ghiJBAjhklDJIhBAjmDjNBCnmAjDI@ABACDEDBFoVpQVS
U
3b
q
Q pS
fLDmrNJNFhkFLDsLNBDIDsArNFAjNIE
q5c845
tu65;
RW.X0!-/v* w$^$x$* ,0-v* y$z$$\$* %&''{)* +W/" . |/}// .= "1
3~ 563345 763 483 _/0<.0# =/ ./"0# ?*BFDJBAFNhBAjghiJBAj
hkhIrNFAjNF@ABACDEDBF
VPQRS
UVRU
TW-0- X = 0 [y .} " ]
.." . !%&'')*+\#.X/".<=- .#/0
".> "> X=.0_.0 / .= "0/ _. |">?*ghiJBAjhkmDJMNKDI@AJDFNBC
VTQVS
VV
Pc 1334
261Y/ /X>* $^W$*,../*$ %&''{)*+ /0/" /
7654326: 3~6~343 4 :24 636353 6848 3 c 3
/0=/ / !?*ghiJBAjhkiINBDIIHDIDAJKL
3 56 4 6
532 265 3
t 26 *\ . ./ = %&'')*+ /
3b 3;432657654 62 5 763 483 263 c545c 494
2 6:
< 00 X/_0.X-= ?*ghiJBAjhkiINBDIIFLNKI
UR
T
U3 = 0> ,$$%&''()*+z./ X. !!..X "} > "/ X.X. !|//5
,. -#/00/ =. .=.0_.0 / .= "0/ _. |">?*ghiJBAjhk@AJDFNBC
HDIDAJKL
UQVS
VVT1VR
3
= 0> *,$$%&'')*+z. !//0 z. !x..X?*sAjNkhJBNA
@ABACDEDBFHDMNDO
RQ S
1VR
pp6;
3 8u6636c3b6QVpp)*+,.0_.0 / .= "0/ _. |"> X
=- .#/0 0 X/X ./" X 0/ -0 ?*
BFDJBAFNhBAjghiJBAjhkhIrNFAjNF@ABACDEDBF
VU
PT1P
p 5
c;
3b
|."*$%&''&)*+,. -#/05c 4
c
3
684> W/" . "Ze= !/?*ghiJBAjhk@AJDFNBC
PP
T1
!"#$%&%' ()*)+,-)&.+'//%) 0 0*
12313435316546378343694:;:13:3;811
<6185
9468=3:
=:>31?@ACDEEFGHIHDJKLM@FN@DJEHIHFOKDPFGEDHQ
R&S-(TU&/V)W/)X"Y)'0)/Z [,).X)&/")&.\X)/)&/ ]]!"#X
9 83439^ _41
1
1`:54861=3:
1
12:82
=;: 3=31978
1
*/*/&()&))a"M@FEJOH@FIEHIEDIKbJOGKIcJdeIKIfFeFKHghi jgk
lmo2pq8
3r s+)&t0 u!"#V(/./&S (0 v
53439:=
w/ &)+0& '&(0a"xJOGKIcJdyOEDKFEEzFKHOGDKfL{mi{lljg |h} {
lh~8
o2
8 ] !"#Xw/ &)+0%&0(+'%' /&&%')
0%/)0'&0/// [a"xJOGKIcJdKHFGKIHDJKIcyOEDKFEEFEFIG@gi jkhk
l|(%-
]u!"#X'+& *V)&.[) [a"xJOGKIcJdIGFHDKf
FEFIG@g ijg{h
lk()&"
V
"&/&S"
]uu!"#') 0%/)'*+)&%)&.
:
1
1:41
33661;:6;34 /+'[0a"ICFeQJdIKIfFeFKH
xJOGKIcgmlg|h}|k{
lw)/Z,)&"t(&X(+'/ )U
!"#+')% *%') 0%/)
0'&0/// [&%&0(+ (0 a"F@FG@FFHcDIHDJKEFKIGFHDKfg{imjg
k m
l83=
8r ^~~2142:
i{ll!"#') 0%/)0'&0/// ["
%(0 +0) /0*)% /&")&.+)- )(a"xJOGKIcJdIGFHDKfgklg }
l3
12= gpg~3:
ggr ))0()+)&"$
]uu!"#XX)/)
%&0W(&%0*0/%W()/ [a"xJOGKIcJdIGFHDKfg|lg }m|
2
/)&"t(/)&S"&)&S ]]!"#&0(+t0'&00 ')
Z%/)t0'&0/// [/&X/&)a"xJOGKIcJdyOEDKFEEH@DEL l g k}{ {
Các file đính kèm theo tài liệu này:
luan_an_anh_huong_cua_trach_nhiem_xa_hoi_doanh_nghiep_toi_lo.pdf- LA_NguyenHongHa_PhuLuc.pdf
- LA_NguyenHongHa_Sum.pdf
- LA_NguyenHongHa_TT.pdf
NguyenHongHa.doc
